Writing from BPS Designs
Product thinking, technical lessons, and updates from the work we do.
Why UK SaaS teams should productise operational resilience
Operational resilience is moving from internal engineering discipline to customer-facing product proof. UK SaaS teams serving regulated or risk-sensitive customers should turn resilience into clear service tiers, evidence, incident habits and platform capabilities.
Why UK SaaS teams should plan for passkeys now
Passkeys are moving from interesting security option to expected login pattern. UK SaaS teams should start planning how passkeys fit into onboarding, account recovery, admin access and customer trust before authentication becomes another rushed retrofit.
Why UK SaaS teams need a product context layer
Product teams are under pressure to use AI, move faster and make better decisions from messier inputs. A lightweight product context layer gives UK SaaS companies a practical way to keep feedback, roadmap choices, experiments and customer evidence connected.
Why UK SaaS teams should rethink product analytics in 2026
The UK rules around cookies and storage technologies have shifted, but that does not make product analytics a free-for-all. SaaS teams should use the moment to simplify event tracking, explain it clearly, give users meaningful control and turn analytics into a visible part of product quality.
Why UK product teams need an AI feature register
The EU AI Act, ICO guidance and secure AI development advice all point in the same direction: teams need to know where AI is used, what it affects, who owns it and how it is monitored. A simple AI feature register turns that into product work rather than theatre.
Why UK SaaS teams should treat data portability as product work
The EU Data Act now gives customers stronger rights to switch data processing services, including many SaaS, PaaS and cloud services. UK product teams serving EU customers should treat portability as a practical design, engineering and operations discipline rather than a late legal clean-up.
Why UK SaaS teams should fix subscription UX before 2027
The new UK subscription regime is expected in spring 2027, but the practical work for self-serve SaaS teams starts much earlier. Here is what product and operations teams should tighten now around pricing, reminders, renewals and cancellation.
What the European Accessibility Act means for UK SaaS teams
The European Accessibility Act is now part of the commercial reality for UK SaaS teams with EU customers. Here is what it changes in practice, where WCAG fits, and how to respond without turning it into a last-minute panic.
What the UK Software Security Code means for SaaS vendors
The UK Software Security Code of Practice gives SaaS vendors a clearer baseline for secure development, deployment, vulnerability handling and customer communication. Here is what matters in practice.